AlkaWay Australia Support

Videos

Installation and Support Videos​

Click Here

Support Request

Raise Support Request​

Click Here

FAQ's

Frequently Asked Questions​

Click Here

Common Questions

• Raise Support Request​​
• How to select the correct replacement water filter
• Benchtop UltraStream standard adaptors do not fit your faucet
• Other Frequently Asked Questions

Warranty

• Our warranty policy

Table of Contents

Manuals

UltraStream

• UltraStream Benchtop
• UltraStream Undersink
• UltraStream Undersink - Twin Undersink

UltraStream Drilling Template

• UltraStream Undersink - Drilling Template

When printing, ensure the paper size is set to A4 and Page Scaling is disabled.

UltraStream Replacement Filter

• UltraStream Twin Undersink

Other Product Manuals

• Whole House Water Filters
• Hydrogen Inhaler
• GrowFlow Magnetic Water Conditioners
• KYK HiGen 1+
• KYK HiGen 2+ Operating Instructions
• KYK HiGen 2+ Set Up Instructions
• Hydrogen Generator: 2-in-1 Bath & Inhalation
• Hydrogen Water Bottle
• Portable Hydrogen Water Bottle
• HOCL Natural Cleaner
• Q-Mist

Manuals for Discontinued Products

• UltraStream Undersink – Chrome or Black Faucet (2023-2024)
• UltraStream – Benchtop and Undersink Kit Manual
  (2020-2023)
• UltraStream – Benchtop and Undersink Kit Manual
  (before Virus Guardian)
• UltraStream Undersink Kit Manual
  (older model black base cover)
• H12 – AlkaWay Hydrogen Inhaler

Electric Water Ionizer Manuals

• Alphion Water Alkalizer Manual
• AlkaWay Kangen 7 Manual
• Delphi Water Alkalizer Manual
• Venus Water Alkalizer Manual
• Melody Water Alkalizer Manual

UltraStream Installation Videos

Benchtop

Installation

Filter Change

Undersink

Installation

Filter Change

Prefilter Installation Videos

Benchtop Fluoride Pre-filter

Fluoride Pre-filter Benchtop Installation

How to change a benchtop fluoride filter and flush it

Undersink Fluoride Pre-filter

Fluoride Pre-filter Undersink Installation

How to change a undersink fluoride filter and flush it

Pre-filters

How to change any prefilter

How to wall mount a prefilter

UltraStream Support Videos

Stuck Sleeve

Replace the Undersink Valve

Hydrogen Bottle Video Instructions

Unboxing and Instructions

HIGEN 2+ Video Instructions

Installation Guide

Instructions

HIGEN 1+ Video Instructions

Instructions