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AlkaWay Australia Support

Frequently Asked Questions

Detailed answers to frequently asked questions.
FAQ

Installation and Support Videos​

Detailed installation and support videos.
Videos

Raise Support Request

Let us know what you've tried so far and how we can help.
Request Support

Common Problems

Warranty

Our warranty policy

Product Manuals

Manuals for discontinued products

  • UltraStream – Benchtop and Undersink Kit Manual (before Virus Guardian)
  • UltraStream Undersink Kit Manual (older model all chrome)
  • UltraStream Undersink Kit Manual (older model black base cover)
  • Alphion Water Alkalizer Manual
  • AlkaStream Water Alkalizer Manual
  • AlkaStream Undersink Kit Manual
  • AlkaWay Kangen 7 Manual
  • Delphi Water Alkalizer Manual
  • Venus Water Alkalizer Manual
  • Melody Water Alkalizer Manual
  • UltRO Manual
  • AlkaPure

    • AlkaWay Whole House Filtration

    Use coupon code HOME22 at checkout to get $150 off Whole House Systems only.

    Offer ends 30 June 2022 or while stock lasts.

    Shop Now

    Australian orders only, offer ends 30/4/22