AlkaWay Australia Support

Videos

Installation and Support Videos​

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Support Request

Raise Support Request​

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FAQ's

Frequently Asked Questions​

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Common Questions

• Raise Support Request​​
• How to select the correct replacement water filter.
• How to measure your kitchen faucet aerator
• Frequently Asked Questions

Warranty

• Our warranty policy

Table of Contents

Manuals​

UltraStream

• UltraStream Benchtop
• UltraStream Undersink - Brushed Stainless Steel Faucet
• UltraStream Undersink - Chrome or Black Faucet
• UltraStream Undersink - Twin Undersink

Other Products

• Hydrogen Pod
• HiGen H+
• Natural Cleaner
• Q-Mist Manual

UltraStream Drilling Templates

When printing, ensure the paper size is set to A4 and Page Scaling is disabled.

• UltraStream Undersink - Brushed Stainless Steel - Drilling Template
• UltraStream Undersink - Chrome or Black - Drilling Template

Manuals for discontinued products

• UltraStream – Benchtop and Undersink Kit Manual
  (2020-2023)
• UltraStream – Benchtop and Undersink Kit Manual
  (before Virus Guardian)
• UltraStream Undersink Kit Manual
  (older model black base cover)
• H12 – AlkaWay Hydrogen Inhaler

Electric water ionizer's

• Alphion Water Alkalizer Manual
• AlkaWay Kangen 7 Manual
• Delphi Water Alkalizer Manual
• Venus Water Alkalizer Manual
• Melody Water Alkalizer Manual

Installation Videos

UltraStream Benchtop

Installation

Filter Change

UltraStream Undersink

Installation

Filter Change

Prefilter Installation Videos

Benchtop Fluoride Pre-filter

Fluoride Pre-filter Benchtop Installation

How to change a benchtop fluoride filter and flush it

Undersink Fluoride Pre-filter

Fluoride Pre-filter Undersink Installation

How to change a undersink fluoride filter and flush it

Pre-filters

How to change any prefilter

How to wall mount a prefilter

Support Videos

UltraStream Troubleshooting

Stuck Sleeve

Replace the Undersink Valve