AlkaWay Australia Support

Videos

Installation and Support Videos​

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Support Request

Raise Support Request​

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FAQ's

Frequently Asked Questions​

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Common Questions

• Raise Support Request​​
• How to select the correct replacement water filter.
• How to measure your kitchen faucet aerator
• Frequently Asked Questions

Warranty

• Our warranty policy

Table of Contents

Manuals

UltraStream

• UltraStream Benchtop
• UltraStream Undersink
• UltraStream Undersink - Twin Undersink

UltraStream Replacement Filter

• UltraStream Twin Undersink

Other Products

• GrowFlow Magnetic Water Conditioners
• KYK HiGen 1+
• KYK HiGen 2+ Operating Instructions
• KYK HiGen 2+ Set Up Instructions
• Hydrogen Inhaler
• Hydrogen Generator: 2-in-1 Bath & Inhalation
• Hydrogen Water Bottle
• Natural Cleaner
• Q-Mist Manual
• Whole of house water filters

UltraStream Drilling Templates

• UltraStream Undersink - Drilling Template

When printing, ensure the paper size is set to A4 and Page Scaling is disabled.

Manuals for discontinued products

• UltraStream Undersink – Chrome or Black Faucet (2023-2024)
• UltraStream – Benchtop and Undersink Kit Manual
  (2020-2023)
• UltraStream – Benchtop and Undersink Kit Manual
  (before Virus Guardian)
• UltraStream Undersink Kit Manual
  (older model black base cover)
• H12 – AlkaWay Hydrogen Inhaler

Electric water ionizer's

• Alphion Water Alkalizer Manual
• AlkaWay Kangen 7 Manual
• Delphi Water Alkalizer Manual
• Venus Water Alkalizer Manual
• Melody Water Alkalizer Manual

UltraStream Installation Videos

Benchtop

Installation

Filter Change

Undersink

Installation

Filter Change

Prefilter Installation Videos

Benchtop Fluoride Pre-filter

Fluoride Pre-filter Benchtop Installation

How to change a benchtop fluoride filter and flush it

Undersink Fluoride Pre-filter

Fluoride Pre-filter Undersink Installation

How to change a undersink fluoride filter and flush it

Pre-filters

How to change any prefilter

How to wall mount a prefilter

UltraStream Support Videos

Stuck Sleeve

Replace the Undersink Valve

Hydrogen Bottle

Unboxing and Instructions

HIGEN 2+

Installation Guide

Instructions

HIGEN 1+

Instructions