Firstly I wasn’t sure if I needed a black or white refill as I didn’t have a silver cover and I thought that only went with the black refill, therefore I ordered the wrong colour.
Not to be deterred I then tried to assemble the refill, which goes in my corner cupboard next to the sink that is very difficult to get at as it has a circular metal revolving shelf in it.
I found it very difficult to release the grey piece to allow the tubes to be removed from the refill, but once I did release it, the filter didn’t work.
I contacted Alway and they sent me a link to a video which showed me hoe to test each component of the filter.
It would have helped greatly if the sound worked on the video, however we managed to follow it and thankfully our filter is working beautifully.
So thank you for following up my querie. We are happy with the filter, or we wouldn’t have reordered.
At 77 yrs of age it can be a little difficult getting into small spaces and dealing with small components.
Thank you again.
Marie
Pros-
-It’s more convenient than refilling a traditional bench top filter.
-It takes up a lot less space on the bench top.
– don’t have to drill into anything and is totally portable- can travel with it and can take with if you move.
-I don’t have the means to test for all it claims but if it does what it says, what a fantastic multi-purpose compact unit.
-Hydrogenates and filters a vast amount of contaminates.
-I’ve been filtering and hydrogenating for years and this ultrastream unit’s taste is on par.
Cons-
-Not the cheapest inital outlay. –I’d probably pick the white version if I could choose again as the stainless is permanently mottled from water splashes and it doesn’t polish up very easily.
-I quite often forget to switch the diverter back to the sink and make quite a mess/splash when I go to use the sink- the filter can get quit a high flow of water pressure through it.
-All over the box it states it’s normal for the unit to leak for about 2 weeks while it settles in- fair enough. im now 8 weeks in and it still leaks- I just make sure the spout is sitting over the sink to contain the drips.
Received filtering a timely manner an in good condition.
It was easy to install for me because I replaced an existing filter and already had a tap. I have run the water for the prescribed time of 15 minutes and still have the tap sputtering and blowing air, the old systems didn’t do that so I believe that removing the relief valve should resolve this. Overall I am happy with my purchase
Absolutely LOVE how much the filter removes especially love that it removes fluoride! Wish the lid didn’t leak when pouring tho ?? Also that it was as fast as my Lifestraw filter… I know that one doesn’t filter fluoride tho like this one.
Saves us so much on bottled water. We love the peace of mind it gives us but having clean water free of junk. Our only regret is not purchasing the large one, as we are constantly refilling the pitcher.
Firstly I wasn’t sure if I needed a black or white refill as I didn’t have a silver cover and I thought that only went with the black refill, therefore I ordered the wrong colour.
Not to be deterred I then tried to assemble the refill, which goes in my corner cupboard next to the sink that is very difficult to get at as it has a circular metal revolving shelf in it.
I found it very difficult to release the grey piece to allow the tubes to be removed from the refill, but once I did release it, the filter didn’t work.
I contacted Alway and they sent me a link to a video which showed me hoe to test each component of the filter.
It would have helped greatly if the sound worked on the video, however we managed to follow it and thankfully our filter is working beautifully.
So thank you for following up my querie. We are happy with the filter, or we wouldn’t have reordered.
At 77 yrs of age it can be a little difficult getting into small spaces and dealing with small components.
Thank you again.
Marie
Pros-
-It’s more convenient than refilling a traditional bench top filter.
-It takes up a lot less space on the bench top.
– don’t have to drill into anything and is totally portable- can travel with it and can take with if you move.
-I don’t have the means to test for all it claims but if it does what it says, what a fantastic multi-purpose compact unit.
-Hydrogenates and filters a vast amount of contaminates.
-I’ve been filtering and hydrogenating for years and this ultrastream unit’s taste is on par.
Cons-
-Not the cheapest inital outlay. –I’d probably pick the white version if I could choose again as the stainless is permanently mottled from water splashes and it doesn’t polish up very easily.
-I quite often forget to switch the diverter back to the sink and make quite a mess/splash when I go to use the sink- the filter can get quit a high flow of water pressure through it.
-All over the box it states it’s normal for the unit to leak for about 2 weeks while it settles in- fair enough. im now 8 weeks in and it still leaks- I just make sure the spout is sitting over the sink to contain the drips.
Easy to install
Received filtering a timely manner an in good condition.
It was easy to install for me because I replaced an existing filter and already had a tap. I have run the water for the prescribed time of 15 minutes and still have the tap sputtering and blowing air, the old systems didn’t do that so I believe that removing the relief valve should resolve this. Overall I am happy with my purchase
Changed the Ph of water, over time
These cartridges seem to be getting more expensive, however at least it’s only once per year (well it is for us!!)
Good product, good company to deal with.
Sufficient information on website
Thankyou for the new filter
Absolutely LOVE how much the filter removes especially love that it removes fluoride! Wish the lid didn’t leak when pouring tho ?? Also that it was as fast as my Lifestraw filter… I know that one doesn’t filter fluoride tho like this one.
Saves us so much on bottled water. We love the peace of mind it gives us but having clean water free of junk. Our only regret is not purchasing the large one, as we are constantly refilling the pitcher.
Expensive, but works well (Note: the small tool mentioned online was not included in the box)