AlkaWay Shopping Reviews
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| 5 star | 88% | |
| 4 star | 9% | |
| 3 star | 2% | |
| 2 star | 0% | |
| 1 star | 1% |
1-20 of 225 reviews
The Hydrogen Water Filter Specialist
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The Hydrogen Water Filter Specialist
| 5 star | 88% | |
| 4 star | 9% | |
| 3 star | 2% | |
| 2 star | 0% | |
| 1 star | 1% |
Quick turnaround from order to delivery
The only challenge was being unable to contact you regarding sending back the Undersink Unit . If I had it would have saved me some money ….I could have kept the Replacement Filter and put it straight in the Benchtop Unit I have and will now continue using.
Looking forward to having beautiful clean water again soon…
Thank you
Haven’t taken it for years, but loved and I’m sure I won’t be disappointed
Haven’t installed yet. Plumber haven’t shown up yet. Once installed, let you know. Delivery courier service was quick.
Great product. Not clear how to do replacement in a year’s time and cost of replacement due to not being a cartridge only is expensive.
Easy to navigate site
good
Firstly I wasn’t sure if I needed a black or white refill as I didn’t have a silver cover and I thought that only went with the black refill, therefore I ordered the wrong colour.
Not to be deterred I then tried to assemble the refill, which goes in my corner cupboard next to the sink that is very difficult to get at as it has a circular metal revolving shelf in it.
I found it very difficult to release the grey piece to allow the tubes to be removed from the refill, but once I did release it, the filter didn’t work.
I contacted Alway and they sent me a link to a video which showed me hoe to test each component of the filter.
It would have helped greatly if the sound worked on the video, however we managed to follow it and thankfully our filter is working beautifully.
So thank you for following up my querie. We are happy with the filter, or we wouldn’t have reordered.
At 77 yrs of age it can be a little difficult getting into small spaces and dealing with small components.
Thank you again.
Marie