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3 YEAR UltraStream Warranty

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20+ YEARS Water Specialists

AlkaWay Shopping Reviews

What Our Customers Say About Us

4.8
Based on 1,489 reviews
Showing 45 of 1489 reviews (3 star). See all 1489 reviews
  1. Anonymous (verified owner)

  2. Howard Hall

  3. Rick Short (verified owner)

    They seem alittle expensive

    UltraStream Replacement CartridgeUltraStream Replacement Cartridge

  4. Linda (verified owner)

  5. Anonymous

  6. Karen McPaul (verified owner)

    Do u mean price? Or quality? Cos we’ve installed as we usually do but had to run lots of water for taste to come up to standard. I kept topping up large bottles (to pour on plants) at first but water took prob 1x week before taste had settled.

    UltraStream Replacement CartridgeUltraStream Replacement Cartridge

  7. AYMAN JADOODA

  8. Mary-Jane

    The customer service from AlkaWay was fine but the delivery was poor, since my parcel ended up in another street, a whole suburb away. Fortunately, my phone number was on the outside label and the nice lady at the residence gave me a call – otherwise, I’d still be waiting for the package!

  9. Sheena O’Connell (verified owner)

    It’s leaking and we are not sure why.

    UltraStream Replacement CartridgeUltraStream Replacement Cartridge

  10. Timothy crowley (verified owner)

    Ended up getting black instead of what was ordered

    UltraStream Replacement CartridgeUltraStream Replacement Cartridge

  11. Nick

    Great website, customer service great but very slow delivery e.g. more than 1 month compared with products from South America and USA under 2 weeks (during COVID-19 conditions)

  12. John McKenny

    The packaging was damaged in transit and 1 of 2 filters was missing. Leon sent me a replacement immediately without any issues.

  13. Patrick Buckley

    For some unknown reason the product was sent without a fully correct address and this slowed the entire delivery down. The product did arrive safely eventually and I am happy with it.

  14. Peko Nikolic (verified owner)

    Cannot rate it yet because still taking two current supplements to finish off first!

    AlkaWay Hydrogen Water Tablets - Sports SupplementAlkaWay Hydrogen Water Tablets – Sports Supplement

  15. Kathy Butler

    We have had an Alkaway filter system for several years now, and it works very well, providing lovely water. However the lack of a means to recycle the very large plastic encased filter has me debating about continuing with this brand. I see others have commented on this with no reply from Alkaway. So:
    Dear Alkaway,
    Do you provide a means for recycling these large filters, so I can stop them ending up in the tip? I would like a response please as I still have last year’s filter and am soon due to replace our current filter.
    Thank you in advance for a timely reply regarding this important issue that I’m sure many of your customers feel similarly concerned about. I cannot give your filter the highest rating it deserves due to this unaddressed filter recycling problem.

    UltraStream Replacement CartridgeUltraStream Replacement Cartridge

  16. Gary McCue

    We have had an Alkaway filter system for several years now, and it works very well, providing lovely water. However the lack of a means to recycle the very large plastic encased filter has me debating about continuing with this brand. I see others have commented on this with no reply from Alkaway. So:
    Dear Alkaway,
    Do you provide a means for recycling these large filters, so I can stop them ending up in the tip? I would like a response please as I still have last year’s filter and am soon due to replace our current filter.
    Thank you in advance for a timely reply regarding this important issue that I’m sure many of your customers feel similarly concerned about. I cannot give your filter the highest rating it deserves due to this unaddressed filter recycling problem.

    UltraStream Replacement CartridgeUltraStream Replacement Cartridge

  17. EDWARD ALLEN

  18. EDWARD ALLEN

  19. EDWARD ALLEN

  20. tbotica

    I have been using the Q-Mist for several months now, mostly twice a day, it hasn’t made much of a difference in the hydration of my skin and I can’t see any improvements with my fine lines and wrinkles. However it does feel lovely when going on your skin but must admit I did expect better results. I will continue to use it for the twelve months and hopefully I will see some improvement and be able to give it more stars. Everyone’s skin is different so I still would recommend that you try it.

    Q-Mist - The Hydrogen Water DiffuserQ-Mist – The Hydrogen Water Diffuser

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