AlkaWay Repair Policy
Email Us or Call on 1300 255 292 and we will email/send you a repair form. A repair form MUST be completed and accompany all returns.
Water Alkaliser Warranty
Alphion, Delphi, and Melody Water Ionizer
5 Years Limited Warranty
- 2 Years parts and labour
- 3 years free labour (guaranteed maximum of $195 for the most expensive repair)
Note: warranty does not cover repairs caused by customer neglect or by failure to stop the build-up of calcium in hard water areas.(Conditions Apply)
Venus Water Ionizer
2 Years Limited Warranty
- 2 Years parts and labour
Note: warranty does not cover repairs caused by customer neglect or by failure to stop the build-up of calcium in hard water areas.(Conditions Apply)
General Products
Standard 1 year warranty (Conditions Apply)
AlkaWay is not responsible for damage in transit of repaired items.
